At Desrivieres Destiny, LLC ("we," "our," or "us"), operating across thedesrivieresdestiny.com and desdestiny.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our sites or purchase our handcrafted fiber arts.
1. Information We Collect
We collect information you provide directly to us when browsing, reaching out for custom commissions, or placing an order through our e-commerce storefront:
Contact Information: Name, email address, phone number, and shipping/billing address.
Order & Transaction Data: Details regarding the handcrafted fiber products, custom requests, and payment confirmation (payment processing details are handled securely by third-party processors).
Communication Data: Information provided when you fill out contact forms or correspond with us regarding custom fiber art commissions.
2. How We Use Your Information
We use your information strictly to support your experience and deliver our handcrafted items, including:
Processing and fulfilling your product orders and custom fiber art requests.
Communicating order updates, shipping notifications, and custom order details.
Responding to customer service inquiries.
Improving site functionality, user experience, and product offerings.
3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted service providers necessary to operate our business:
E-Commerce & Payment Processors: Secure platforms that process payments and manage shop transactions.
Shipping & Delivery Partners: Postal and courier services required to deliver physical goods to your designated address.
4. Cookies & Website Analytics
Our websites may use basic cookies and tracking technologies to optimize browsing performance and understand site traffic. You can adjust your browser settings to disable cookies, though some site features may function with limited efficiency.
5. Your Choices & Data Rights
You may request access to, correction of, or deletion of your personal contact details at any time by contacting us directly through our website contact form.
