Return Policy

  • Physical Handcrafted Items: All sales are final and non-refundable.

  • Digital Patterns: Non-refundable and non-returnable once purchased and delivered.

  • Custom Commissions: Final sale once production has begun.

  • Damaged in Transit: If a physical item arrives damaged, customers must reach out with photographic proof within 5 days of delivery for review and resolution.

  • Cancellations: Orders cannot be canceled once processed or shipped.